Business Transformation

MelPrim Business Services Limited works with both private and public sector clients to transform their enterprises into high performance enterprises. MelPrim Business Services Limited ensures the seamless interplay between corporate strategy, business architecture development and the supporting business processes. MelPrim Business Services Limited understands that the enterprise that fields the best people will most likely be successful in achieving its business goals. As a result, MelPrim Business Services Limited places emphasis on the process for recruiting, training, and retaining the best people for an organization. MelPrim Business Services Limited’s work in this area covers training, performance management, and remuneration strategy. In addition, MelPrim Business Services Limited works closely with top management and business unit owners to manage the communication and change process during a transformation to ensure buy-in from all stakeholders.

Enterprise Resources Planning

Our ERP is a robust Enterprise Resource Planning application with modules to completely manage your company.
Our ERP is a full-featured business management solution that helps SMEs to record all their business transactions in a single system. With our ERP, SMEs can make informed, fact-based, timely decisions to remain ahead in the competition. It serves as the backbone of a business adding strength, transparency, and control to your growing enterprise.

Core Banking Solution

Overview

• 24/7 processing of large transaction volumes, with high availability
• Multiple delivery channel support
• Security management covering application and role-based access
• Service-oriented architecture supports agile business process management
• Componentized architecture helps build scalable and reusable solutions

Benefits

• Empower customers for self-service
• Enable up-selling and cross-selling through intelligent dashboards
• Drive higher fee Income with differentiated investment services
• Monitor, manage and regulate processes, compliance and reporting
• Deliver product extensibility and increase flexibility and interoperability

Core Insurance Application

Product Overview
Does your Insurance Company need to improve her operations with efficiency and Seamless End to End Integration of all Insurance management and underwriting process and operations? Our Technologies Insurance Management Solution provides you with suite of tightly knitted Systems to help you do just this. Our Insurance Management System (IMS) helps you keep track of insurance policy customer details, Keep and track Operations Agents/Staff records, Help you Automate your Underwriting process in a Flexible and intelligent way. With the IMS, Your Insurance Company can be managed electronically and efficiently

Solution Composition
Due to the Unique operational dynamics of Insurance Companies, especially one with a large footprint, several business processes need to be strategically integrated together for a seamless, smooth yet flexible operation; this is why Our Solution Uniquely Combines 3 Software Suite to help you wade through operational nightmares that may come with running an insurance company in the extremes of environment such as that in most African Countries. Our IMS comprise of the Below Software Suite
1. Insurance Management System
2. Process Flow Manager
3. Intelli Underwriter

Insurance Management System
This Part of the Solution Stack helps you define all the Insurance categories and Sub categories, Insurance Policy, Manage Staff users and Policy Holders. This System through its Application Programming Interface can retrieve data from and to the Intelli Underwriter and from and to the Process Flow Manager for Specialized flows

Process Flow Manager
Process Flow Manger is a Flexible, easy and user-friendly business process management Software that lets you create, manage effectively your approval-based business processes. This is particularly useful for non-Straight through Processing (NSTP) Flows or other business processes that require approval, regardless of the department or its relation to the Core Insurance Processes. This Portion of the Solution Stack can communicate seamlessly with The IMS and the Intelli Underwriter
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Intelli Underwriter
This is an extremely Flexible Score card and or Policy based systems to allow you automatically
process rules, matrixes and various data points to get an instant Policy decision and rates. Insurers are challenged with acquisition and underwriting processes that quickly convert prospects into customers, while closely managing risks and adhering to corporate and
regulatory requirements. Major insurers can leverage on our Technologies Intelli Underwriter the Flexible insurance underwriting software that helps them to manage these challenges effectively and efficiently. Intelli Underwriter streamline and optimize the customer on-boarding process, to the benefit of both the insurer and the customers. The Intelli Underwriter can communicate seamlessly with the Process Flow Manager.

Government Transformation

MelPrim Business Services Limited has developed very successful public-private partnership models to deliver e-Government initiatives. These models recognize the challenges faced by government agencies and parastatals and evolve effective strategies for navigating around them while delivering agreed results.

Technology Solutions

MelPrim Business Services Limited Technology Solutions capability unit is a multifunctional professional services business that leverages information and communication technology (ICT) to deliver valued solutions to its clients. MelPrim Business Services Limited continues to attract some of the most skilled information technology talent in the industry. The service lines include:
•Enterprise Portal Systems
•Work Flow Streams
•Collaboration Tools
•Application Management (ASP)
•Network Infrastructure Deployment and Integration

Managed Services & Shared Infrastructure

MelPrim Business Services Limited Managed Services capability unit enables clients reduce their cost of doing business through the delivery of shared platforms to achieve scale economies. MelPrim Business Services Limited provides its clients an opportunity to outsource their non-core back office processes. As a result, such clients can focus their resources on market-facing, core services. MelPrim Business Services Limited service lines include
• Business Process Outsourcing
• Managed Network Systems
• Managed Security Systems
• Communication Engineering Solutions